Last Updated: July 23, 2026
We want you to be happy with your Intentional Stones purchase.
If your bracelet arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at stonesupport@stillnessrenewal.com. We will work with you to make it right.
Because each bracelet is individually handcrafted and assembled, we do not accept returns or exchanges for:
Change of mind
Incorrect size ordered
Normal wear and tear
Damage resulting from misuse or accidental breakage
If your order arrives damaged during shipping, please include photographs of the item and its packaging when you contact us.
If we approve a return for a damaged, defective, or incorrect item, it must be unused (when applicable) and returned in its original packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error or a damaged item.
If you have any questions before purchasing, please contact us at stonesupport@stillnessrenewal.com. We're happy to help.